Typically, orders are delivered within 7-9 business days. Please note that Monday to Friday are considered business days, excluding public holidays.
While we strive for timely deliveries, occasional delays may occur, especially around public holidays or due to unforeseen circumstances. Rest assured, we make every effort to ensure prompt delivery to all our customers.
Once an order is placed, it cannot be cancelled.
Return
Please note that our refund policy only applies to the following situations:
Incorrect Product(s) Received: If you have received the wrong product(s), you are eligible for a refund.
Damaged Product(s) Received: If the product(s) you received are damaged, you are eligible for a refund.
In either case, to process your refund, you must adhere to the following procedure:
Within 48 hours of receiving the parcel, please send us an unboxing video of the package to amodinivillage@gmail.com. This video serves as evidence of the condition of the products upon arrival.
Once we have received and reviewed the unboxing video, we will proceed with the refund process accordingly.
Please ensure that the video clearly shows the condition of the products and packaging upon arrival. Failure to provide the required video within the specified timeframe may result in the denial of the refund request.
Thank you for your understanding and cooperation. If you have any further questions or concerns, feel free to contact us at the provided email address.
Help
Give us a shout if you have any other questions and/or concerns.
Email: contact@amodinivillage.com
Phone: +1 (23) 456 789
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